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Business-continuity management

Companies that take a holistic approach to business continuity will increase their resilience in the event of an unexpected situation. A business-continuity approach produces better results, allows for faster recovery after a setback and provides a long-term competitive advantage for the organisation concerned.

Do you want to provide a coordinated response to an emergency situation? Do you want to ensure an appropriate response in the event of an incident (cyber or otherwise) and, should it be necessary, limit the negative effects and minimise the potential losses that can result from such an adverse incident? And would you like to strengthen your organisation?

WHAT RISKONET OFFERS

A comprehensive approach to business continuity calls for an in-depth analysis of, and comprehensive knowledge, of a client organisation. This includes its critical processes and the existing risks, both in the organisation itself and the sector in which it operates and the preventive measures and security mechanisms that have already been implemented.

Taking isolated business-continuity measures are often ineffective, or the effects that they do have can prove to be unsustainable. This is why Riskonet will support a client organisation in building a business-continuity-management system that is based on international standards (such as ISO 22301).

At Riskonet we strive to ensure that the advice we give is based on a comprehensive overview of the client organisation and its environment, as well as on legal and regulatory requirements.

A Riskonet partner will support a client in conducting a Business-Impact Analysis (BIA), which will identify the processes/areas that are critical to maintaining business continuity in the event of failure, fire, natural disaster, cyber-attack or, indeed, any other unpredictable event. A risk analysis will also be carried out, which will identify potential business risks and make an assessment of the risks that are most likely to materialise and be detrimental to the organisation's operations. A Riskonet partner will help define the BIA and risk-analysis methodology, conduct the BIA and risk analysis, and identify critical processes/areas and vulnerabilities.

Riskonet will support the development of a business-continuity plan (BCP). Among other things, this will include defining the necessary procedures to restore operations and how the organisation will continue to operate and how the organisation will respond in the event of an incident (incident response structure). It will also establish the responsibilities of the individuals and teams that will be involved in the process of resuming the organisation's operations.

As a Riskonet partner we will also support the organisation in testing the BCP. This we will do by preparing scenarios, participating as external observers in the tests that are carried out and then presenting the tests results. Finally, we will also identify areas in which there is room for improvement. The testing phase is an extremely important part of the process of making sure an organisation is resilient.

EXAMPLE

How do we work? Our experts will ensure that the solutions that are implemented are both practical and effective. Even the best BCP will be doomed to failure if employees are not fully aware of and ready to implement it. For this reason we always test a BCP under real-world conditions. Depending on the test results, the client will be given clear indications of the improvements or investments that are really necessary. Consequently, the client will feel well prepared for a potential emergency and suitably equipped with the right resources. The client will also be instilled with the confidence that its plans will be adequate, so that in the event of an actual emergency situation the defined procedures will realistically support its efforts to maintain and/or restore its business continuity.

Collaboration with NFPA

Riskonet also actively helps to develop risk-management knowledge and expertise. We are, for example, the European partner of the National Fire Protection Association (NFPA), an American non-profit organisation that uses scientific research, guidelines and education to reduce the negative effects of fire and other hazards. With almost 80 000 members, the NFPA is the world’s largest fire safety organisation and many companies and insurers follow its guidelines.

Our NFPA seminars

We can support you with advice and action in the area of safety and risk management. And our offering is extensive. It encompasses, for example, the dissemination of knowledge and training courses, including those pertaining to the important guidelines of the National Fire Protection Association (NFPA).